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Donation failed

Discussion in 'Problems' started by naner20, Sep 8, 2017.

  1. naner20

    naner20 New Member

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    Hi,

    I made a donation on the sixth of September with bank bill (boleto bancário). The payment was confirmed on the same day, but so far I have not received the credits I bought. What should I do?

    Tks
     
  2. lakilaki

    lakilaki Blackcell

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    Write Email to support@superrewards.com , this will make thinks faster,
    I write to them and they sort it our quiet fast
     
  3. Joze

    Joze Forum Legend

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    Usually, it takes up to 24-72 hours before the credits come in. I can see that you donated 3 days ago, so just wait for a while. If the credits still hasn't appeared then, as what was mentioned contact Superrewards.
     

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