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Website Feedback 2-step verification and security increase on GameZ accounts.

Discussion in 'Contact Us' started by Sef, Jul 30, 2020.

  1. Sef

    Sef New Member

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    There is couple of issues with GameZ accounts when it comes security.
    (Before I write more I do need to clarify I have no idea how GameZ Aion security side is made and I only know how things in GameZ Black Desert side works. Ofc the concerns and ideas can be shared with cross the GameZ ofc.)

    To start off, when there is e-mail breech (with poor security), the attacker has full control of requesting "forgot the password" and gain access on the account.
    Moment this happens and even if the owner of the GameZ account managed to change and get control on the E-mail there is always risk of E-mail might be compromised.
    To increase this security there should be option to request in certain situations E-mail change. We do not have this function right now and we should have it.

    Second thing is to avoid any breach there should be option to link your account with 2-step verification. Maybe some auth method (Google etc.) . This way every time when you log into the account you need to verify it is you (if you have this feature enabled). Most of the games use this method and as should GameZ too in my honest opinion.

    Thirdly to even make things more secure, there should be another layer of security via PIN method. Where owner can set example 6 digit code what is needed when new IP is trying to log into the account in-game for example. This way owner can feel even more safe after using Auth method above.

    We are in dire need for good security, it would solve so many account breaches and maybe even lessen the ability to have other people able to trade GameZ accounts on the 3rd party Account Selling websites.
     
    slatt, Vegnar, allister22 and 7 others like this.
  2. Geromius

    Geromius New Member

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    I totally agree with everything you say! I hope we get a solution for this :)
     
  3. Vegnar

    Vegnar New Member

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    + for me
     
  4. allister22

    allister22 Member

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    Agree !2 step verification via mobile or email would be great ! Or when logged from difrent ip
     
    Last edited: Jul 31, 2020
  5. Rastagang

    Rastagang New Member

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    Can't encourage this enough. Gamez lacks a proper way of securing our accounts. Just a single password isnt gonna cut it anymore in the times we are living in.
     
  6. Miloplum

    Miloplum New Member

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    +1 here! This would be much better than what we currently have.
     
  7. Slogenn

    Slogenn New Member

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    2 step verification sounds perfect, would be nice seeing it.
     
  8. Lepricorn

    Lepricorn New Member

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    Completely Agree.
     
  9. Nereus

    Nereus New Member

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    Pls Kolka senpai
     
  10. Garzox

    Garzox New Member

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    I agree with the 2-step verification and security increase
     
  11. slatt

    slatt New Member

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    At least let us add 2FA. I mostly get not letting us change the Email (although I wish I could change mine since the email I made my Gamez account on is on an old email site that no longer exists) but some type of 2FA would be much appreciated. Ideally token based with Google Authenticator or something, or PIN based since the game already supports PINs (need to enable it)
     

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