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Donation Problem

Discussion in 'Problems' started by rjomar9, Mar 29, 2016.

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  1. rjomar9

    rjomar9 Getting there

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    Why I did not receive a credits when I Donate ? I already have a load in my Mobile. and I'm Still waiting for almost 3 hours. Anybody From Staff member Can help me I just need only 200 Credits So that I can get VIP And as you can see in my Credits is still 1376.. Please help me This is so important.
     

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    Last edited: Mar 29, 2016
  2. Muamon

    Muamon - Myśtîçãł

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    Hello,

    The time when you receive your credits really depends, it's different for everyone. For some people it takes a few minutes and for others up to 24-48 hours. I suggest to be patient and wait.
     
    Louy and Cycles like this.
  3. rjomar9

    rjomar9 Getting there

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    Aw :( But I have a trading, and someone will having trade with me.. Last time When I donate to get VIP is only a few minutes then I receive the credits, but now what happened it is almost 3 hours of waiting.
     
  4. Cycles

    Cycles War is PEACE

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    March 21, 2016 when I decided to load in my globe mobile to donate 600pesos for 1300 Gamezaion credits.

    I already have contacted the payment wall support center and they told me that mobile donation is currently under maintenance.

    On the first hand, @Dimitra already told me that it's not Gamez responsible for the said 'little problem' because they will just give us the credits in return of what we have donated. Which is so true.

    In this case, the problem is in the payment method not Gamez's.

    My second action was, I tried to speak to globe's customer service hotline and they told me that, yes, it's currently under maintenance which on their side they don't know when it will get fixed.

    I strongly suggest that you should try other payment methods available.

    And to make my self clear, your load wasn't deducted. It is still the same.
     
  5. rjomar9

    rjomar9 Getting there

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    So what do you mean I will not be given a credits.. MY load is already Gone gone gone.
     
  6. Muamon

    Muamon - Myśtîçãł

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    As I said, for some people it takes a few minutes and for others up to 2 days. Be patient, please.
     
    Louy likes this.
  7. rjomar9

    rjomar9 Getting there

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    OK I will wait within 48 hours. And think I will get VIP within 48 hours cause I will vote.. thank you so much
     
  8. Rubyah

    Rubyah The Celestial Nostrum

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    Good try stating those ---sense sir.
     
    Sheerio likes this.
  9. Mikasa

    Mikasa New Member

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    patience is the key. just wait you need to wait
     
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