Donations

i saw earlier in this topic about a donation from super rewards not going through. Same problem i did it b4 the swap to other system and have not received cash on this end, other end has charged cash and everything. Transaction happened at 21:00 est on 18/03. o have sent in a message 19/03 at 8ish est. Have not heard anything all day just wondering if anything else i need to do.

Edit: I have contacted the payment company and have asked them, they have said the payment was successful and the merchant (I.E you guys) have the money, but i have not received the cash (on gamezbd) yet.
Edit2: Contacted skrill/superrewards got resposes that it is paid in full, just waiting to recieve the cash. Have had no response from everyone but you guys on what I need to do, losing hope as its been a almost 4 day period and no responses from you guys.