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(E01004) Data error. Session expired. when downloading Aion

Discussion in 'Problems' started by gofresh95, Oct 26, 2014.

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  1. gofresh95

    gofresh95 Getting there

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    As the title says. I get this error. I haven't played for a long time and I just downloaded the aion launcher today and after I installed it it won't start... this error shows up. If anyone knows how I can fix it please help.
     
  2. TheUnderdog

    TheUnderdog Expert Forum Legend

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    Hi there, make sure that your aion launcher got acces to the NCSoft servers, check your firewall, antivir etc. anything that could block the connection.
    Hope that helps, good luck~
     
  3. gofresh95

    gofresh95 Getting there

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    My antivirus is turned off and I've added an exception for it in the firewall but still the same error :( Could it be the ISP that blocks the connection. I'm currently at uni and a lot of websites are blocked... but the game was reported as working on the network.
     
  4. TheUnderdog

    TheUnderdog Expert Forum Legend

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    I cant talk for your uni now, cant say if they blocked it. But try to ping an Aion server, for example: 64.25.35.103, if its blocked it would be the best to get a working client from a friend. Than you can easy connect to out Gamez server.
     
  5. gofresh95

    gofresh95 Getting there

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    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Program Files (x86)\NCWest\NCLauncher>ping 64.25.35.103
    
    Pinging 64.25.35.103 with 32 bytes of data:
    Reply from 64.25.35.103: bytes=32 time=113ms TTL=236
    Reply from 64.25.35.103: bytes=32 time=113ms TTL=236
    Reply from 64.25.35.103: bytes=32 time=113ms TTL=236
    Reply from 64.25.35.103: bytes=32 time=113ms TTL=236
    
    Ping statistics for 64.25.35.103:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 113ms, Maximum = 113ms, Average = 113ms
    
    C:\Program Files (x86)\NCWest\NCLauncher>
    I guess that means it's not blocked, right?
     
  6. TheUnderdog

    TheUnderdog Expert Forum Legend

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    It´s not blocked, all 4 packets went trough and came back. The connection is maybe not stable enough for the download, i cant really help you there, if thats the case. Did you try it from another PC ?
     
  7. gofresh95

    gofresh95 Getting there

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    No, I haven't. I told my sister to download the game back at home and upload it to Google Drive :D lol... I bought a new laptop a month ago so it can't be a hardware problem. My speed test shows 94.94 Mb/s downlaod and 95.04 Mb/s upload (8ms ping).
     
  8. TheUnderdog

    TheUnderdog Expert Forum Legend

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    Yeah thats not a hardware problem, either software or a provider problem. If your sister can download it without problems, that would be the best way to do it! If you have any other questions feel free to ask, you are welcome~
     
  9. gofresh95

    gofresh95 Getting there

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    What I noticed is that after I reinstalled, the launcher started, updated itself and after that I get this error.
     
  10. TheUnderdog

    TheUnderdog Expert Forum Legend

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    Mh, something is blocking the connection, are you sure its not something on your pc ?
     
  11. gofresh95

    gofresh95 Getting there

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    Besides my antivirus and windows firewall, which I have turned off, I can't think of anything else. I tried to start it via safe mode but still the same error.
     
  12. TheUnderdog

    TheUnderdog Expert Forum Legend

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    Check your PMs.

    Closing this for now
     
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