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I need help,Recharge failed

Discussion in 'Problems' started by III, Oct 13, 2017.

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  1. III

    III New Member

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    upload_2017-10-14_8-48-10.png
    upload_2017-10-14_8-48-24.png

    I'm sorry, I need help. 48 hours have passed, and my recharge is still not successfu
    l
     
  2. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    I guess you will have to contact Super Rewards support for further assistance.
     
  3. III

    III New Member

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    I used PayPal to recharge, after contact with PayPal, PayPal told me that the transaction had been successfully completed, and asked me to go to the seller to ask for help
     
  4. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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  5. III

    III New Member

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    Sorry, I couldn't get in contact with them, but I make the operation of recharge operation in <http://gamezbd.com/>. Why do I need to seek the help of others, I order to show the success, but not cash. I think you can help me.
     
  6. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Because unfortunately there is nothing we can do if Super Rewards delayed your transaction.
    This is how you can contact their support:
    [​IMG]
    [​IMG]
    Log in with your account to www.gamezbd.com
    Click on Donate -> Get Cash -> Get Help
     
  7. III

    III New Member

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    Sorry to disturb the guild. This happened is not just one person. And I have been in accordance with your instructions. But 24 hours later. The other still do not have any information. So produced anxiety on recharge behavior.
     
  8. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Have you contacted their support?
     
  9. III

    III New Member

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    upload_2017-10-16_8-25-33.png

    upload_2017-10-16_8-25-58.png

    There was no response!!!!
     
  10. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    You will have to be patient and wait for their support since it clearly says Awarded while in fact you never received the cash.
     
  11. III

    III New Member

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    I think I like to communicate with them will not get a reply. I recharge from <https://gamezbd.com/> behavior, now cash. has not received a problem, you do not need to help solve? Only waiting for? If you never reply? Then this thing on this end? But I still pay the money. Cash. who did not receive the responsibility??? The guild told me the same October 12, 2017 recharge, he received no cash.
     
  12. III

    III New Member

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    I really wanted to recharge it, but I'm worried that I still can't get cash., so I've been waiting to fix it
     
  13. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    I wish we could help you but since you used Super Rewards payment method, unfortunately there is nothing we can do. It's in their hands.
     
  14. III

    III New Member

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    The official website'login'>'Account' >'add cash', the default is'Super Rewards'
     
  15. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    The current payment method is Super Rewards, we don't have another.
    Any update?
     
  16. III

    III New Member

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    upload_2017-10-17_12-3-24.png
     
  17. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Alright, send me a PM.
     
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