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Install Problem [Update error] Cannot open file. Please someone help me?

Discussion in 'Problems' started by Izuna, Jul 16, 2015.

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  1. Izuna

    Izuna New Member

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    err.png err.png
    please someone help me....
     
  2. Darkness9

    Darkness9 New Member

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    Maybe you should deactivate antivirus before downloading
     
  3. Jessica

    Jessica Respected Member Forum Legend

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    @Dimitra the fix-it-lady will help you when she is online.
    for now can u try this fix:
    1. open your $patch$ folder
    2. then open Zip folder
    3. find the file mentioned in the error
    4. in this case it is L10N/enu/sounds/cutscene/id/voice/voice.pak
    5. go to that file's folder
    6. and find a file with the name voice and an extension of '.z01' or similiar
    7. and change that into '.zip'
    8. Restart your launcher
     
    Last edited: Jul 16, 2015
    Shelo likes this.
  4. Shelo

    Shelo 无精打彩无精打彩 Forum Legend

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    hello there, can you try this.
    1. See in task manager if NCSoft is running or any Aion related. If yes then you need to end process.
    2. Try to disable your anti virus.
    3. Restart, open launcher and run as admin.
    If still didnt work, let me know.
     
  5. Dimitra

    Dimitra 安心。 Forum Legend

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    Try something for me dear, I want you to test this to see if that theory works :p
    Go inside your $patch$ folder and navigate through it, find the L10N folder, then navigate to L10N\enu\sounds\cutscene\id and delete the folder called "voice" inside the "id" folder. Restart the launcher and tell me if it works. If not, try the following

     
  6. Izuna

    Izuna New Member

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    1. and find a file with the name voice and an extension of '.z01' or similiar
    2. and change that into '.zip'
    3. Close ur launcher(if it was still open from the error) and re-open it. Dimitri.


      [I did not understand the last part
     
  7. Jessica

    Jessica Respected Member Forum Legend

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    I meant to restart your NClauncher, but I am sure that Dimitra's fix is the better option. You should do that.
     
  8. Izuna

    Izuna New Member

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    I already restarted the NClaucher but not the right.
     
  9. cocosul

    cocosul Guest

    got temview? i can help u^^
     
  10. Dimitra

    Dimitra 安心。 Forum Legend

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    Player is already being assisted through a PM, keep this clean until we've fixed his problem please =o
     
  11. Izuna

    Izuna New Member

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    I did everything I asked you guys but not worked ... even made up the folder $ path $
     

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  12. Daze

    Daze D. Vampire

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    it actually works tho :3 but there are many files that needs to be ZIPed
     
  13. Dimitra

    Dimitra 安心。 Forum Legend

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    Which error are you talking about? =O
     
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