Falling through ground

Hello.
I have a problem where I crash with error "Aion GameClient OTCBuildClient32_wogg has stopped working"
I can play for hours without the problem sometimes only 30 minutes, when I log back in every time I either spawn
super high in the air and die on impact from hitting the ground and I can't glide in time before impact or I spawn
under the ground and fall for about 3 minutes before dieing and theres no way to prevent the death because theres no
playable ground to land on. This is getting very annoying constantly having to walk all the way back to my quest area since it never lets me fly any where with my wings.
My Character's name is Konokox i'm level 41 and have played off and on for 2 months and have never experienced this problem till now and have not found any fix. I have tried updating video card drivers, DirectX, putting dxd9_38.dll (or whatever its called) into \windows\system32 folder and in \AION\bin32 and neither worked. I can't seem to find anything else.
Any help will be welcome! Thanks in advance to whoever helps.

 

It happens to me too and to my friends. guess its a bug ._.

 

is called geo data problem and it sucks. sometimes When I fear zergs they just get behind walls and shit and I can't keep DoT'ing foes.

 

Wo GG effects everyone, even retail players.

 

Well I have read that it just started since update 2.5 and NCSoft Launcher says their will be a new update ready on august 3rd, will we be able to update to that or will we have to wait till GamezAion supports it?

 

u will be able to update to it since its a client side fix. just like the previous versions, gamez will support 2.5.x.x so u can keep updating even though the server files will remain a lower version

 

I get this error too sometimes. When I was looking up a fix for it, I found a post on another forum that updating Directx seems to help with it, I tried it but it didnt work for me.

 

i looked at retail aion forums when someone asked this few weeks back. its a common problem shared by everyone and its not related to directx. people just assume coz directx is the most common cause of aion problems

 

Haha that's kind of funny that people assume it's a certain cause, one thing I have learned in building computers and software since i was 12 it you can NEVER rule out 1 possibility even if it doesn't fit it can still be the cause. Thank you Smartik1 for letting me know that we can do incremental patches, hopefully this will fix the problems its annoying logging in just to die and have to spend 10 minutes getting back to quest location.

 

i never crashed on aion b4 2.5 and after that its 2 - 5 times per day, and map falls like 1 per day due to knock back or fear and theres another bug with the stun when u die u cant move after respawn and have to relog

 

it all depends on what u actually do in the game. its related to specific things so if u dont do them u wont necessarily get the crash. the fact remains that its a client side problem that ncsoft will have to fix in a patch

@Soldiers9 it often happens that people try 1 thing and dont get the crash for a while so they assume its the fix, but later it crashes anyways so in the end it just misinforms people. cant hurt to try but yeah its not the fix for this one

 

crashes on blindleap, crashes on gliding to a windstream, crashes on walking away from a zerg yeah thats where all crashes happens

 

yeah seems to be related to geodata and the Z coordinate (height) conflicting. all of the things u mentioned involve altitude changes (jumping included)

anyways 4am lol, gotta sleep now cya guys