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Discussion in 'Problems' started by crackbaby, Aug 31, 2011.

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  1. m2chaudh2

    m2chaudh2 New Member

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    My special cube is empty. I have two lines(atleast) empty in both my players inventory as well the warehouse inventory. Account warehouse is empty. Have you confirmed this feature is working for the new classes?
     
  2. Sougo

    Sougo Katte ni my soul . . .

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    Ive been transfering my 1 char also but was succeeded...remember if you do the transfer service you must not in game or else theres a problem..
    but if ur not playin it will be nice..
     
  3. m2chaudh2

    m2chaudh2 New Member

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    I haven't logged on to my account until the GMs established "it failed again". Also waited till the message on the website which says "Players transfer in progress" message wasn't showing anymore.
     
  4. m2chaudh2

    m2chaudh2 New Member

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    Game crashing after Player transfer failed

    I had two failed player transfers, which show up one as Original name on Siel and 2nd one show up as playername_UNK. When I log back in to my account, it crashes before showing my character select screen.

    During the player transfer I did the following:

    -Didnt log into the account during the transfer progress
    -Special cube and account warehouse were both empty, no kinah on account warehouse either.
    -Only stuff was in my character warehouse and my player inventory.
    -I had 3 lines of free space atleast on both warehouse and inventory.
    -When I login to website and check "My Characters" I see two players in Siel now from two failed transfers one with original name and 2nd with _UNK added to name. I see my Lumiel character also.
    -I cannot login to any characters on this account anymore.

    Can a GM have a look into this please. Things went really bad.
     
  5. m2chaudh2

    m2chaudh2 New Member

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    Can any experts please update me or look into this?
    Is their something I need to be doing at this point(even though I cant even get to character selection screen) or the ball is in your court again? Thanks!
     
  6. Deathangel

    Deathangel True Chill Forum Legend

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    We have never experienced such an issue before. Admins will have to look into it, there might be an issue with the transfer system itself.
    For now, you can try to send an unstuck request from your account. You may also have to wait until this problem gets fixed from our developers/admins.
    We are sorry for any possible inconvenience this may cause.
     
  7. m2chaudh2

    m2chaudh2 New Member

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    Thanks for the response Deathangel. :)
    I agree with your proposal. How do we accelerate my case with higher ups, do they visit forums just like other mods or should I be opening a different type of ticket somewhere else in the forum or website?
    I moved all my stuff I bought from donations to this character, I'm basically completely out of luck. I can still see all the stuff being there when I do browse inventory from the website, but of course I'm unable to play the game. Funny enough, I spent $500 just last week and maybe I should have waited for developers to stabilize this build more before I choose to transfer my character?

    Thanks again for your help!

    Cheers!
     
  8. m2chaudh2

    m2chaudh2 New Member

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    I'm in IT but not on development side. I could be wrong but this is what may have happened. When I tried to go online after it said player transfer didnt go through, I went on Siel instead of Lumiel where my original characters still are. Siel has two bugged or incomplete transfers, as soon as I went to Siel server, I got the Database error of the sorts.

    Now whats happening is, everytime I login to game, by dafault it might be going to the last server I tried to access, which is Siel, and Siel also has my bugged or incomplete transfer characters, therefore it fails to load everytime.

    I hope this information helps the team resolve my issue. I'm not sure if the characters from Siel need to be removed or something but it may have something to do with that and me trying to go to that server.

    Thanks for reading!
     
  9. m2chaudh2

    m2chaudh2 New Member

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    I still havent heard from anyone. Can someone please look into this? Thanks!
     
  10. lestat666

    lestat666 New Member

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    CRAP!!! I just done a transfer service !!!!! lol waiting for it to be done!!!
     
  11. m2chaudh2

    m2chaudh2 New Member

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    I put all my eggs in one basket when I thought about moving over to Siel.....I have donated a lot in the past, and all the items from donation were on this character coz I wanted to start over in Siel since Lumiel has no pvp action and everyone is in town doing duels. Asmos have organized zergs or others who are holding on to safe zones. I'm feeling bad for making this move without asking the GMs to check weather this service is actually working or not. Now GMs are too busy to respond and I cant play the game which I paid for and was thinking of getting Chain set and plate set when I create chanter and Temp. All that cant be done depending on how they treat this issue.
     
  12. Cjxiv

    Cjxiv Emperor's Eye Forum Legend

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    patience bro, this issue can't be fixed with just a blink of an eye, :)
     
  13. llevan1

    llevan1 New Member

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    need help, can't start game

    hi to all, i do all what i must, instal game and gamez aion patch, but cant start game :crying: [​IMG]


    With Windows XP impossible play on this server?
     
  14. Mythic

    Mythic LEGENDARY ICON MEMBER Forum Legend

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    We are working on the fixes for windows xp users. But i suggest that you go upgrade to windows 7 because xp is almost obsolete. And for sure the future of aion or other next gen games will not support win xp anymore.
     
  15. Homicide

    Homicide Predatory Templario! Forum Legend

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  16. steatler

    steatler New Member

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    please help

    Hey! someone could help be why not login my character or two?? One disappeared and the other is resting in an unknown place. Try both, writes 20min later ..


    (good kicker on or off sorry I can not speak English :/)
     
  17. Mythic

    Mythic LEGENDARY ICON MEMBER Forum Legend

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    The one you said that your resting to a unknown place is you probably being send to jail because you might do aoe's at the safezones.. and your other character will not just disappeared unless you or someone deleted it.
     
  18. jsonborne

    jsonborne Getting there

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    hi, pls help....im using windows 8 , before aion 4.0 I was playing gamezaion perfectly login, but now I updated to 4.0 and I cant login, pls help..thanks a lot in advance
     
  19. Shiyori

    Shiyori 230-350 ms :/

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    then why is retail playable with windows XP? the fact that xp becoming obsolete, still many computer shops use it.
     
  20. pogiako619

    pogiako619 New Member

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    Cannot Play GamezAion! Need Help Please!

    I've been playing GamezAion at Lumiel Server for 2 Months Now. I tried Logging in today, but it wouldn't work. I can log in, and go to the character screen, but when I click a character to start, it says" Aion Game Client has stopped working". It sometimes does it on the starting screen of Gamezaion. I tried fixing it, but still won't work.

    Updated Aion: I did it.
    Reinstalled GamezAion: Alot of times
    Region: San Diego, California. North America
    Desktop: It's All-in-One Samsung. I bought this desktop last year, 2012. Running Windows 7. Intel Core.

    I don't know what's wrong, but this issue was only happening today. I never had this problem when I was playing GamezAion during the 2 months I was in. Please help me. This is my first time problem getting this.
     
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