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Havn't play for few weeks and my acc is banned???

Discussion in 'Contact Us' started by Asteria, Nov 17, 2015.

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  1. Asteria

    Asteria New Member

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    What is wrong with my account??!!!
    Last I played aion on 31st of October and today my account is banned. I don't understand.
    I suspect that someone has stolen my account and used it.

    Here are messages from my acc on gamezaion.com:
    ACTION: Account Banned ( 2015-11-08 02:49:44 )
    ACTION: Ban Locked ( 2015-11-08 02:49:52 )
    ACTION: Ban Unlocked ( 2015-11-08 02:49:56 )
    ACTION: Ban Locked ( 2015-11-10 09:38:04 )

    Notice please dates, I didn't play aion during this time. Please help me restore my account.
     
    Asteria, Nov 17, 2015
    #1
  2. Cycles

    Cycles War is PEACE

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    Sir Brybry @Shelo will help about this, just be patient, ;)
     
    Cycles, Nov 17, 2015
    #2
  3. Fred

    Fred New Member

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    Click on this icon >> 05b11-4108ea11-3f32-4f67-abf7-8a98e2563e5d.png to the right of the ban to see details
     
    Fred, Nov 17, 2015
    #3
  4. Asteria

    Asteria New Member

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    Here are details:
    Status: locked
    Banned By: Puddles
    Ban Date: 2015-11-08 02:49:44
    Reason: Scam Links
    Proof:
    http://imgur.com/DpnTgcS
     
    Asteria, Nov 17, 2015
    #4
  5. Nero

    Nero Pioneer Member Forum Legend

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    are you the one who shout scam site on the photo?
     
    Nero, Nov 17, 2015
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  6. Asteria

    Asteria New Member

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    No. I don't know exactly what scam site is. Admin should look on IP. it must be different from mine. I play aion only on 1 PC.

    EDIT: now i see it
     
    Asteria, Nov 17, 2015
    #6
  7. Nero

    Nero Pioneer Member Forum Legend

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    Try to look on the name. If the name is yours then you shouldn't complain.
     
    Nero, Nov 17, 2015
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  8. Asteria

    Asteria New Member

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    Someone used my account. I do not have anything to do with it
     
    Asteria, Nov 17, 2015
    #8
  9. Asteria

    Asteria New Member

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    First I need to change my password. But it's not possible. I click on Change password and the page reloads, nothing more.
     
    Asteria, Nov 17, 2015
    #9
  10. Lautaro

    Lautaro Gamez Co-Founder Forum Legend

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    Send me a PM with the following info:

    • Where do you play from (country)
    • Type ipconfig /all in cmd and send me a screenshot (i need to check your MAC address, or just send me your MAC)
    • When was the last time you played on your account?

    I can see that your account has some unusual activity from previous days (before the ban), so I'll give you a chance and have a look at this. But be quick with the PM.
     
    Lautaro, Nov 17, 2015
    #10
    Whis, Cycles, Ren and 1 other person like this.
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