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Donation problem

Discussion in 'Problems' started by Vitec, Mar 17, 2017.

  1. Vitec

    Vitec Banned

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    I have done a donation from yesterday via Superewards but have not received yet the credits passed 24 hours any support?
     
    Lance likes this.
  2. Kizumii

    Kizumii Indomitable. Forum Legend

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    Did your account ballance changed? If not - probably you tried to donate more than 5$ per once, it won't work. It's possible to donate 5$ each.
     
  3. Vitec

    Vitec Banned

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    Can somebody tell me what is going on with my donation?
     
  4. Kizumii

    Kizumii Indomitable. Forum Legend

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    Answer my question.
    Did your account ballance has change, or not?
    If yes - you have to contact Superrewards Support, not Gamez.
    If not - try to donate for 5$ each. It should work.
     
  5. Vitec

    Vitec Banned

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    Yes its changed the statememt i did above 5€
     
  6. Kizumii

    Kizumii Indomitable. Forum Legend

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    Contact Superreward Support in that case. If credits won't be added in few more hours. Sometime it takes 24 or even 48 hours.
     
  7. Vitec

    Vitec Banned

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    I see how i can contact them?
     
  8. Kizumii

    Kizumii Indomitable. Forum Legend

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    Scroll down website, in the bottom you can find "Email Support" and "Player/User Support". Contact them via this.
     
  9. Chiacaroline

    Chiacaroline しょくげき の

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    Ceck ur IP
     
  10. Vitec

    Vitec Banned

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    My donation says viewed and pending

    OK its fixed now thank u guys for ur help
     
    Last edited by a moderator: Mar 31, 2017
    Kizumii likes this.
  11. chilipeps

    chilipeps New Member

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    how did you fixed it?

    please help me and how many hours did you wait til you receive ur credit?
     
    Last edited by a moderator: Mar 31, 2017

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