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Launcher stopped working

Discussion in 'Problems' started by wombat, May 16, 2017.

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  1. wombat

    wombat New Member

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    BDO Launcher issues

    After update to 2.15 launcher failed with following error , upto 2.14 no issues.

    upload_2017-5-16_21-48-15.png

    Any help appreciated.
     
  2. Kessie

    Kessie alis volat propriis Forum Legend

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    @wombat
    Go to your BDO folder, right click it and select, 'Properties'. Untick 'Read-Only' (meaning you leave the box empty), apply it to all subfolders then press 'OK'. Run your launcher as an administrator. Perhaps it fixes the issue.
     
  3. wombat

    wombat New Member

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    Thanks , i unticked as you said , no luck .

    copied v 1.15 files to different directory , got it to launch , now when it updates it gives me above error

    upload_2017-5-16_22-48-18.png

    bit more on the error , am i missing any dependency files ?.

    upload_2017-5-16_22-53-2.png
     
    Last edited by a moderator: May 16, 2017
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    You can't launch the game with v1.15 launcher, try downloading the launcher again. There was an update to fix the problem, it should be working now.
     
  5. wombat

    wombat New Member

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    Thanks Noyah, my launcher worked fine until previous launcher version( was online before the maintenance).

    After update to latest version have got this problem.

    i have downloaded the latest launcher from website
    - the launcher starts at v 1.15
    - updates to latest version

    and gives this error after update

    upload_2017-5-17_7-10-28.png

    And when i launch the launcher it crashes with stopped working error.

    Can you confirm if the new launcher has any file dependencies ( i.e dll needed, visual c++ , . net framework etc) , or if there are registry key i need to remove for clean uninstall or update after install
    or if there is any other way around it .

    Cheers
     
  6. Illusions

    Illusions ß̫͒̃ڻᶇٴᶇٴŷ̪ Ķ̫͌ńĭģĥŧ̝̜᷈ Forum Legend

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    Needs the latest net framework, make sure you've updated to the latest version.
     
  7. wombat

    wombat New Member

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    Thanks ,

    Below .net and vc++ installed

    upload_2017-5-17_8-24-46.png
     
  8. DivineEpiphany

    DivineEpiphany Getting there Forum Legend

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    If you uninstall gamezbd launcher, and download the launcher you should start at version 2.1 on the client and should be able to get everything working again.

    EDIT: When is the last time you updated windows and are you on Win7, Win8, or Win10?
     
    Last edited: May 17, 2017
  9. BigRussianBoss

    BigRussianBoss New Member

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    upload_2017-5-17_19-35-50.png
    Good day, forum!
    Problem after the updates, removed the check mark from the folder black desert "read-only", provided an administrator, but this error is issued. Help, please!

    Also, a detailed description of the problem
     

    Attached Files:

    Last edited by a moderator: May 17, 2017
  10. Neen

    Neen Life Less

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    @BigRussianBoss

    Navigate to your Network and internet/internet options/connections/Lan Settings>disabled all checked box
     
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  11. BigRussianBoss

    BigRussianBoss New Member

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    Thank you very much! Thanks for the help!
     
  12. wombat

    wombat New Member

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    I am on window 7 , my launcher update to 2.15 , during maintenance window got corrupted ,subsequent update wouldn't work , as 1st update was bugged , as I didn't know how to cleanly uninstall launcher ( i.e thru registry / file delete) , my only option was to re install windows , which i did and its working fine now .

    Thankx for all your help.

    Cheers
     
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