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Stuck when checking file..

Discussion in 'Problems' started by jowyatreides, Aug 5, 2017.

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  1. jowyatreides

    jowyatreides New Member

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    Well my launcher stucked on 21%, ive been restartin the launcher but still getting error..
    I even disable my windows defender, antivirus, n firewall.
    What should I do to fix it?
    error.png error1.png
     
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Your client and server version don't match. Go to your Black Desert Online folder and delete 'version.dat' file then launch your Gamez launcher and let it update to the latest version.
     
  3. jowyatreides

    jowyatreides New Member

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    error 3.png

    I've done what u said, but still getting the same error stuck on 21% when I force check it or set it to download the full client.
    Should I reinstall the GameZ Launcher or repairing the game from the BDO launcher?
     
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    It wouldn't hurt to try both options :)
     
  5. jowyatreides

    jowyatreides New Member

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    Ive tried reinstalling the game n the launcher seems not let me in
    error 5.png

    after tried reopened the launcher again, I got stuck with no clue.. I have been waiting for 1hour but still no progress on the launcher

    error 6.png
     
  6. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Your antivirus blocks the file, set exception.
     
  7. jowyatreides

    jowyatreides New Member

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    dude my antivirus is on disable mode since I create this post..
    n even I have made my antivir exclusions to all program files.
    yesterdey was fine with no problem, Im not touching the file of it but when the new launcher update Ive got this issue
    now Im stuck on updating patch file. I dont know if is updating or repairing.
     
  8. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Error:
    Can't find http://play.gamezbd.com/launcher/files/bin/xc/na/2/x3.xem on update host!
    Solution:
    Your antivirus blocks the file, set exceptions to Gamez launcher and Black Desert Online folder.

    Error:
    The file is corrupted. If it presists, please run file recovery from the launcher.
    Solution:
    Run a client repair from the official BDO launcher.

    Problem solved.
     
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