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Error from start the game

Discussion in 'Problems' started by sakohiro, Aug 8, 2017.

  1. sakohiro

    sakohiro New Member

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    I can not open the game, after the screen of kakao games the game simply closes and does not show any error message.
     
    sakohiro, Aug 8, 2017
    #1
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Make sure your video card drivers are up to date.
     
    Noyah, Aug 8, 2017
    #2
    sakohiro likes this.
  3. sakohiro

    sakohiro New Member

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    Still giving the same error, I already checked if the video card was updated and nothing changed
     
    sakohiro, Aug 8, 2017
    #3
  4. glintwine

    glintwine New Member

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    I have the same problem. After video just go to my desktop, and my mouse cant get out of rectangle =) looks like the border of the transparent window.
     
    glintwine, Aug 9, 2017
    #4
  5. glintwine

    glintwine New Member

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    I have solved the problem. Just delete BlackDesert and downloaded from the launcher.
     
    glintwine, Aug 10, 2017
    #5
  6. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Double check again please.
    Go to Start > Search > type Device Manager > Display Adapters> Right click on your video card > Update Driver Software > Search automatically for updated driver software.
    If your video card drivers are updated send me a PM with your teamviewer info. It will be easier to know what causes the problem.
     
    Noyah, Aug 10, 2017
    #6

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