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Game close after open window.

Discussion in 'Problems' started by karajor, Aug 27, 2017.

  1. karajor

    karajor New Member

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    Hello, i am new user and i have one problem, after i click in start option my game open window in sequence close.
     
    karajor, Aug 27, 2017
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    What is your client version and where did you download the client from?
     
    Noyah, Aug 27, 2017
    #2
  3. karajor

    karajor New Member

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    509/509
     
    karajor, Aug 27, 2017
    #3
  4. Noyah

    Noyah The Heart of the Place Admin

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    Black desert then. Did you set exceptions?
     
    Noyah, Aug 27, 2017
    #4
  5. karajor

    karajor New Member

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    I add now, the problem continues.
     
    karajor, Aug 27, 2017
    #5
  6. Noyah

    Noyah The Heart of the Place Admin

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    Firewall and antivirus? If the problem persists let me know your teamviewer ID and PSW in a PM.
     
    Noyah, Aug 27, 2017
    #6
  7. Verona

    Verona New Member

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    i have same issue to when i press start game not start and it close by it self
    i added exception both launcher exe and BlackDesert64 to antivirus and firewall and issue still continue
     

    Attached Files:

    Verona, Aug 27, 2017
    #7
  8. Noyah

    Noyah The Heart of the Place Admin

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    You can't run the game with 18GB. Click on Settings -> Force Check.
     
    Noyah, Aug 27, 2017
    #8
  9. Verona

    Verona New Member

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    where is that i don't see setting option on launcher
     
    Verona, Aug 27, 2017
    #9
  10. Noyah

    Noyah The Heart of the Place Admin

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    [​IMG]
     
    Noyah, Aug 27, 2017
    #10
  11. Verona

    Verona New Member

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    i don't have that option on my launcher
     
    Verona, Aug 27, 2017
    #11
  12. Noyah

    Noyah The Heart of the Place Admin

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    Because you are already logged in. Restart the launcher and you will have it.
     
    Noyah, Aug 27, 2017
    #12
  13. Verona

    Verona New Member

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    Okay force check done launcher start downloading again whats total size gonna download through the launcher?
     
    Verona, Aug 27, 2017
    #13
  14. Noyah

    Noyah The Heart of the Place Admin

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    52GB.
     
    Noyah, Aug 27, 2017
    #14
  15. Verona

    Verona New Member

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    ok thanks for the assist
     
    Verona, Aug 27, 2017
    #15
  16. Noyah

    Noyah The Heart of the Place Admin

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    You're welcome.
     
    Noyah, Aug 28, 2017
    #16

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