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Fucking Virus

Discussion in 'Problems' started by khaled, Jan 7, 2018.

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  1. khaled

    khaled New Member

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    2 Days ago me and 6 other friends downloaded this fucking game from your launcher and i was first to download it after afew mins after the download i had my antivirus saying that it wants to connect to something so i allowed it and then it deleted every thing on my hard drive
    i thought it wasnt this game fault but i downloaded it again and the same shit happened , and now my friends are confirming the same thing , now 6 pcs lost everything because of this shit non protected game.
     
  2. Noyah

    Noyah The Heart of the Place Admin

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    It's only a false positive, there is no reason to worry about. The only reason your antivirus detects the game as malware is because the files we use in our server are modified.
    Other than that I can assure you, the game is completely safe.
     
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  3. khaled

    khaled New Member

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    it deleted all my files , how is that false and it deleted my friends files
    and then i formated everything and downloaded it again and it deleted everything again!
     
  4. Noyah

    Noyah The Heart of the Place Admin

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    You will have to set exceptions to Black Desert Online folder and GamezBD Launcher, otherwise you will have to download the game over and over just because your antivirus detetcs the game as malware and it's only normal to remove the "threat".
     
  5. khaled

    khaled New Member

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    you're not getting the story
    let me start over
    1- i downloaded the launcher my antivirus said its trying to connect to somthing and it blocked it, so i allowed it
    2- after downloading i restarted then every folder on my pc was deleted or locked ( thats everything i have )
    3- i formatted the hard and redownloaded the game again this happened and it delete the only other folder i managed to get after the deletion
    4- and this morning i found out that this problem occurred with 6 of my friends who downloaded the game
    check your launcher
     
  6. Noyah

    Noyah The Heart of the Place Admin

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    Again, you will have to set exceptions in your antivirus and firewall.
    There is no problem with the launcher other than that false positive detection.
     
  7. khaled

    khaled New Member

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    how do u explain the wipe of all my files and my friends ?
     
  8. Noyah

    Noyah The Heart of the Place Admin

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    I believe I've already explained :p
    The only way is to set exceptions. I can always help through teamviewer if you need my help, send me a private message.
     
  9. khaled

    khaled New Member

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    its not the removal of black desert files it just removed everything on my hard drive ..... i dont think u get it
     
  10. Noyah

    Noyah The Heart of the Place Admin

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    That's impossible.
     
  11. khaled

    khaled New Member

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    its is possible and it happened twice and it happened to 6 of my friends over the past 2 days

    can we voice chat
     
  12. Noyah

    Noyah The Heart of the Place Admin

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    It's impossible because if your antivirus detects the game as malware then it will remove anything related to these files and nothing more.
    There is no virus it just false positive which is completely different. Send me a PM with your discord, we'll talk there if you don't find the forum comfy to use.
     
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