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Pearl Refund

Discussion in 'Problems' started by Gezuan, Mar 19, 2018.

  1. Gezuan

    Gezuan New Member

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    Hello, I was wondering if I could get a pearl refund on a item. I believe it has been less than 48 hours.
    Thank you.
     
    Gezuan, Mar 19, 2018
    #1
  2. FuRiouS

    FuRiouS Legendary Member

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    May want to provide more details.
    • Did you pay for the pearls with real money or used the complementary pearls?
    • What is the item in question?
    • character name?
    • reason for the refund?
    As pearls are given out for free every 30 minutes its highly unlikely you will get a refund unless there was a bug involved in the transaction.
     
    FuRiouS, Mar 19, 2018
    #2
  3. Gezuan

    Gezuan New Member

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    Oh sure :
    • Paid with real money
    • Mystic Banha Premium set
    • PimX
    • Take another/Reroll
    I know, it just a bit long since I can't play much. I just wanted to know
     
    Gezuan, Mar 19, 2018
    #3
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Refunds aren't given unless you purchased something from the pearl shop and never received the item (it has to be confirmed via player' database).
     
    Noyah, Mar 19, 2018
    #4
  5. TenThumbs

    TenThumbs New Member

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    what if i purchased one of the new horse training boxes i had selected a horse outfit i wanted, i did not confirm that i was giving me the set thought it was glitched out like the text, but i am missing the outfit.
     
    TenThumbs, Mar 26, 2018
    #5
  6. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Did you purchase the item and didn't receive it?
     
    Noyah, Mar 27, 2018
    #6
  7. TenThumbs

    TenThumbs New Member

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    So this bundle that has the train all skills for horse, it allows you to select a costume for the horse. I did not get the costume but i got everything else in the bundle.
     
    TenThumbs, Mar 27, 2018
    #7

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