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Game error "The file is corrupted."

Discussion in 'Problems' started by Rakoooh, May 18, 2018.

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  1. Rakoooh

    Rakoooh New Member

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    Hi
    So I Trun off both my Anti-Virus and Firewall then opened the retailer NA/EU black desert launcher and copy the main files.
    paste it to new file, then i past the launcher of Gamerz BDO.
    I start the launcher and enter the username (my version gamez: 736 ad Client: 736)
    still an error of "The file is corrupted, if it persists, please run file recovery from the launcher"
    What i need to solve this?
     
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Open the launcher and click on the gear icon in the upper right of the launcher, then force check and let the process complete.
     
  3. Rakoooh

    Rakoooh New Member

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    That what i did ,then the game start load from 0% to 100%. after that it will prepare to download and stuck there.
    Am surely turn off the Anti virus and firewall so its not from those programs.
     
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    What about your real-time protection?
     
  5. Rakoooh

    Rakoooh New Member

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    If you mean my Windows Defender also i make it off. But i want know do i have to use the retailer launcher?
    Cause the i may do it wrong, i Paste GamezBD v736 (1.72GB) into The retailer Version. If that so the GameZBD is not including the launcher, so how i run the game?
     
  6. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Create a copy of your retail BDO and make sure gamez launcher is pathed to that folder. Also, run a force check.
     
  7. Rakoooh

    Rakoooh New Member

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    Ok that what i did, so it re download the files until reach 100%, after that stuck in preparing to download.
    is it easier to download the direct Torrent file or mirror than using the retailer game files?

    so i left the Launcher for long time, then it start to download the remaining 99% to 100% again. This took me alot of time.
    after i play the game for sometime I exist the game, and now trying to connect again but it return me again for the "Preparing to download..etc"
    will this happen every time i try to play the game?

    Ok NVM i think it work.
     
    Last edited by a moderator: May 19, 2018
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