having a problem with a black desert online freezing and crashing in game

having a problem with a black desert online freezing and crashing in game. This is how it looks before it crashes

 

This can be caused by a few different things, but most often, it's high ping, slow internet speed (solved usually by restarting the modem, router, and pc if it's not at the end of your provider), and sometimes even an overheating or weak video card. It might also be a good idea to update the graphics card drivers if you have not already, and check your ping to the server.

 

okay thank you for the help let me try all these things I have not restarted the router yet