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Pearl upgrades disabled after last update??

Discussion in 'Problems' started by Kobasun, Aug 9, 2019.

  1. Kobasun

    Kobasun Getting there

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    After logging in today I noticed that some strange things happened:
    - my value pack (30-days which had at least about 10-15 days still remaining) got disabled,
    - my last inventory expansion upgrade(s) (2 x +8 or 1 +16, don't remember exactly) got disabled,
    - all my weight limit increases (I had all 4 of them for +500 of total limit increase) got disabled.
    Yesterday I had a weight limit of 2003. Today I have only 1003, half less.
    Kamasylve's blessing remains active. Relogging changes nothing.
    Would someone care to explain what has happened and why?
    Would someone care to fix it? Accumulating pearls and buying all upgrades again doesn't seem a good idea at all.
    Thanks in advance.
     
    Last edited: Aug 9, 2019
    Kobasun, Aug 9, 2019
    #1
  2. evgeniya

    evgeniya New Member

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    I have the same problem. I was still able to buy premium, but I can’t buy LT.
     
    evgeniya, Aug 9, 2019
    #2
    Kobasun likes this.
  3. Kobasun

    Kobasun Getting there

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    I can buy all upgrades again (all buttons are active up to confirmation of purchase), but I won't until the matter is cleared - for the obvious reason of possible losing everything again like we did now. Surely we're not the only ones affected, something got broken in the pearl shop. Let's hope the problem will be addressed soon :)
     
    Kobasun, Aug 9, 2019
    #3
  4. evgeniya

    evgeniya New Member

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    buttons are active, but you can’t buy upgrades except for the premium
     
    evgeniya, Aug 9, 2019
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  5. evgeniya

    evgeniya New Member

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    evgeniya, Aug 9, 2019
    #5
  6. Kobasun

    Kobasun Getting there

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    I didn't actually confirm the purchase. That definitely sucks and shall be fixed by all means.
    Короче, сломали, пусть чинят теперь :)
     
    Kobasun, Aug 9, 2019
    #6
  7. Kobasun

    Kobasun Getting there

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    UPD: shining treasure chests (for which a key is given each day) seem to have disappeared too, at least from several usual spots where I used to open them. Changed channels, no difference. The land of Kyrandia is disappearing piece by piece, someone stop this (shocked)
     
    Kobasun, Aug 9, 2019
    #7
  8. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    The devs are aware of the issues and are currently working on fixing them. Just be patient :)
     
    Lareldal, Aug 9, 2019
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  9. Kobasun

    Kobasun Getting there

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    That's what we do, keep calm and hope for the best :) thanks for the reply.
     
    Kobasun, Aug 9, 2019
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  10. Kobasun

    Kobasun Getting there

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    Everything seems to be fixed now, including value pack, LT issues and treasure chests. I even have an extra inventory slot open (the last one that I was saving for the final inv expansion quest in Drieghan). Kamasylve's blessing is disabled, but the gift of 3200 pearls is more than enough. Many many thanks to everyone concerned :)
     
    Last edited: Aug 9, 2019
    Kobasun, Aug 9, 2019
    #10
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