Lost Pen accessory during server lag

Pen Manos Ruby Earring(21dp item)
One of my items from warehouse disappeared when the server was lagging and its still lost after the server restart. I had 2 Pen Manos Earring in warehouse,i was taking them out and only 1 was put in inventory,the other disappeared.i checked on all my characters and storage and warehouse,cannot find it.I took them out not being aware of any lag/shutdown until i realized i couldnt change characters to check if it was on a different character.

the server shutdown was at 12:48 gmt,17th March and restart was at 13:53gmt and i had reported to kolka via pm as soon as i could,and asked several time on general chat of telegram but he had not responded as of posting this report so i made a report on bug section and that got no replies as well and am finally posting here

 

i think they rolled back warehouse but didnt fix lag or anything im sorry to hear that happened to you i hope you will get ur item
(There should be warehouse log whice there is probably so aafter they fixed lag completely you can get ur item back i hope ^^)

 

Unfortunately you will have to wait for an answer from the lord of bug-squashing himself @Kolka, he is sure able to help you out, however you will have to be patient, as he and Carl are Very busy ironing out bugs and getting the next update into the pipe-lines.