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Solved Can't Log in

Discussion in 'Problems' started by Santiago11, Oct 12, 2020.

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  1. Santiago11

    Santiago11 New Member

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    When i try to log in the launcher a message error say Incorrect username or password, but in the website i can log normally, i try everything and search for the problem in the forums.
    Please help
    Thanks
     
  2. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Is this a recent problem only? Have you been able to log in to the game in the past? Make sure the Remember Me box is checked off on the Launcher. Alternatively, you can change your password and see if it works.
     
  3. Santiago11

    Santiago11 New Member

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    In the past i was able to play, but now i download again i can't log in in the launcher, i change the password i disable the remember me box, and nothing
     
  4. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    You have to enable the remember me box. The game will not launch if that box does not have a check mark in it.
     
  5. Santiago11

    Santiago11 New Member

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    It's the same, enabled or disabled, i can't log in on the launcher
     
  6. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Out of curiosity, do you mean the main website or the forum? Just to confirm: you can log into the main website and you made sure the credentials are the exact same and the launcher as well and the error still persists?
     
  7. Santiago11

    Santiago11 New Member

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    Yeah, i can log in on the website but i can't on the launcher..
    But if i change the password again, and if i leave the password that GameZ DB provide me i can log in, but if a change it i can't log in.
    So i think is resolved
     
  8. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Okay. If you need this reopened for further assistance, just PM me.
    \\Closed. Problem resolved.
     
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