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Mistake in Premium - Requesting advice~

Discussion in 'Contact Us' started by ArashiKrieg, Jul 3, 2021.

  1. ArashiKrieg

    ArashiKrieg New Member

    Joined:
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    Hello,

    I recently been busy in real life and didn't notice my premium expired during this time (afk horse running all day lol).
    I have been a premium member since I started playing and now with the bonus for being a member for a set amount of months I have lost my 1 month benefit.

    I was hoping if it would be possible to reactivate my premium streak to receive the 1 month bonus again, I know it would be asking a lot but I can assure this mistake will not happen again.

    Below I have listed my previous months of subscription showing that I have been a premium member for almost 5 months straight now outside the 1 day gap I didn't even realize. Please advise if there is anything you can do to help.

    upload_2021-7-3_0-52-11.png
    upload_2021-7-3_0-53-33.png
    upload_2021-7-3_0-54-5.png
    upload_2021-7-3_0-54-25.png

    Regards,
    Arashi~
     

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  2. loboram

    loboram Respected Member Forum Legend

    Joined:
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    I am unable to answer your current request, but I can tell you that this belongs in the GamezBD sub-section.
    Also, it might be an idea to make a Conversation with Kolka, in order to clear this up. You never know...the Dev. might be nice and give it to you, although I would say it is doubtful, since you made the donation and then "forgot" to play.
     

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