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Can't login my account in website

Discussion in 'Problems' started by Jemvril27, Apr 11, 2022.

  1. Jemvril27

    Jemvril27 New Member

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    Please check. My username is us**e. Forgot username and password does nothing.
     
    Jemvril27, Apr 11, 2022
    #1
  2. Celeste

    Celeste Not-Quite-Master of Disguise Forum Legend

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    Check if the password you entered is on caps / you have entered the wrong password.
     
    Celeste, Apr 11, 2022
    #2
  3. Noyah

    Noyah The Heart of the Place Admin

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    Account doesn't exist. Is this a new account you tried to create or is this an old account? Old accounts were deleted from our database when we launched 4.6, three months ago.
     
    Noyah, Apr 11, 2022
    #3
  4. Psixxo

    Psixxo New Member

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    Здравствуйте , я тоже не могу зайти на сайт под логином и паролем, жму "забыл пароль" и тот пароль который мне даёт на почту ,пишет что он "не верный"
     
    Psixxo, Apr 12, 2022
    #4
  5. Celeste

    Celeste Not-Quite-Master of Disguise Forum Legend

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    Здравствуйте, если это связано с Aion, а ваша учетная запись старая (задолго до того, как сервер выпустил классическую версию), этих учетных записей уже не существует. Если речь идет о Black Desert, свяжитесь с Колькой или проверьте свой пароль, если он введен заглавными буквами или вы ввели специальный символ.
     
    Celeste, Apr 12, 2022
    #5
  6. Plume

    Plume New Member

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    WHAT??? ALL MY HARDWORK ON MY ACCOUNT MY CREDITS JUST GONE? JUST LIKE THAT?? WTF WHERE DID U PUT YOUR CONSCIENCE? I STILL HAVE AROUND 18K CREDITS IN THERE!!! WHY TF DID U DELETE THE OLD ACCOUNTS?? WHYYYY?? THAT IS NOT "RIGHT/GOOD" DECISION!!!!
     
    Plume, Apr 12, 2022
    #6
  7. Tylkys

    Tylkys Expert

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    I too lost 13k , make a new account and go ahead
     
    Tylkys, Apr 12, 2022
    #7
  8. Celeste

    Celeste Not-Quite-Master of Disguise Forum Legend

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    Everyone's hardwork was gone in an instant. All you have to do is move on and start anew.
     
    Celeste, Apr 12, 2022
    #8
  9. Jemvril27

    Jemvril27 New Member

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    got it. its an old accounts. so it got deleted. will create new one then
     
    Jemvril27, Apr 21, 2022
    #9

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