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Solved Unable to Connect After Choosing a Server

Discussion in 'Problems' started by LucyAlerion, Aug 20, 2025.

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  1. LucyAlerion

    LucyAlerion New Member

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    Hi guys, basically I just finished downloading the game and wanted to login. I managed to boot up the game and was asked to select a server. Chose GamezAION server as that is the only available one and now I am stuck in this screen for more than 5 minutes. Is this normal?
     
  2. Marvel

    Marvel 驚異 Staff Member Head GM

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    Hey there! Try launching the game without adding your Auto Login Details. Let me know if anything changes.
     
  3. LucyAlerion

    LucyAlerion New Member

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    Tried removing the auto login details and still got stuck after choosing a server unfortunately
     
  4. LucyAlerion

    LucyAlerion New Member

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    An update, i just got a 'You are disconnected from the game server' notification in game after leaving the game as is.
     
  5. Marvel

    Marvel 驚異 Staff Member Head GM

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    Alright, here's a few things I'd like to confirm and try out:
    • Are you using any Ping Reducers when you launched the game? If so, turn it off for now and launch the game.
    • If this still doesn't work, try using a free VPN to launch the game. Try this VPN: https://one.one.one.one/
      • Once you have that, turn it on and launch the game. You can also use Exit Lag if you have.
      • Once you get through Server Selection, create a character for now.
      • You'll expect high ping once you log in a character. Once you have a character created close and relaunch the client.
      • Do the same steps, and disable the VPN when you get to Character Selection.
    Message here if there's any development.
     
  6. LucyAlerion

    LucyAlerion New Member

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    I actually do have Exit Lag. Do I need to pick Aion and 'Apply Route'?
     
  7. Marvel

    Marvel 驚異 Staff Member Head GM

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    Yes. Look for this one: CA Beauharnois
    [​IMG]
     
  8. LucyAlerion

    LucyAlerion New Member

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    Ah yes it popped up with automatic, but unfortunately still stuck.
    upload_2025-8-21_11-25-50.png
    upload_2025-8-21_11-25-41.png
     
  9. Marvel

    Marvel 驚異 Staff Member Head GM

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  10. LucyAlerion

    LucyAlerion New Member

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    Ah do you mean using both the VPN and Exit Lag? No i've only used Exit Lag. Let me give it a try.
     
  11. LucyAlerion

    LucyAlerion New Member

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    Huh I can't even establish connection with the Cloudflare WARP
    upload_2025-8-21_11-34-33.png
     
  12. Marvel

    Marvel 驚異 Staff Member Head GM

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    Turn off your Exit Lag for now. Make sure you turn on your VPN before Exit Lag.
     
  13. LucyAlerion

    LucyAlerion New Member

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    Using both Cloudflare WARP and Exit Lag makes me not go past the login screen. I got 'Disconnected from Server' after pressing 'OK'. So i tried using just WARP and it works. I am currently in the process of making a character.
     
  14. Marvel

    Marvel 驚異 Staff Member Head GM

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    Great, create a character for now and after try to relaunch the game. Feel free to reach out if you have any questions or encounter other issues.
     
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