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I knew it! (Donation problem)

Discussion in 'Old Threads' started by Dimitra, Nov 14, 2010.

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  1. Dimitra

    Dimitra 安心。 Forum Legend

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    So. I just donated 25$ using dao pay mobile, but when I finished sending the texts and got the phone text that said "Payment Complete" or something like that, my internet connection got f'ed up and my firefox page stuck.

    That means there was no "Complete purchase" button in the page and when I checked if the credits got in my account, I still had the same credits as before.

    Oh well.


    Edit: Solved. Ty:}
     
    Last edited: Nov 14, 2010
  2. Sycth

    Sycth Banned Forum Legend

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    You know that you can go back on the DaoPay website and search for your order and then re-confirm your purchase?
     
  3. Dimitra

    Dimitra 安心。 Forum Legend

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    And how am I supposed to search for my order?
     
  4. harvard1932

    harvard1932 Expert

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    So they actually charged you?
     
  5. Dimitra

    Dimitra 安心。 Forum Legend

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    Yeah I got the sms but the page stuck and there was no confirmation button. I'm not saying it was dao pay's fault or anything, it's just that my internet connection got... erm messed up.
     
  6. Sycth

    Sycth Banned Forum Legend

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    When you go to donate, at the bottom it will say 'Do you need help'.
    Click that then go to customer service.

    You can enter your time of call/sms and it will ask you to ring a number, ring it and the webpage will change to show your order.

    then just re-confirm and you will get your credits.

    hopefully.
     
  7. Dimitra

    Dimitra 安心。 Forum Legend

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    Ugh and why does it say "invalid phone number" when I'm trying to call?

    ---------- Post added at 01:21 AM ---------- Previous post was at 01:12 AM ----------

    Bump. Ughh:pinched:
     
  8. NorthSoul

    NorthSoul New Member

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  9. Dimitra

    Dimitra 安心。 Forum Legend

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    (SOLVED) Ty sycth^^
     
  10. NorthSoul

    NorthSoul New Member

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  11. DivineKid

    DivineKid Proficient

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    how did u solve yours? mine still says 'invalid number'. :sad:
     
  12. Dimitra

    Dimitra 安心。 Forum Legend

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    Well I was just stupid. I did not add the + at the beginning of the number:innocent:
     
  13. katana33

    katana33 New Member

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    the + can be replaced by 00 so instead of +43 you can just dial 0043 and it's the same thing :)
     
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