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Social Gold Blocked.

Discussion in 'Old Threads' started by xnvidia, Feb 1, 2011.

  1. xnvidia

    xnvidia Getting there

    Joined:
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    Here the message i get when i try to buy for the 3rd consecutive credits .....


    Your Social Gold account is under review

    To release your account you will need to Contact us and may be required to provide additional information to verify your account.

    Click here to: Contact us





    wtf is that pls Admins ?
     
  2. Biscuit

    Biscuit Trance Forum Legend

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    Well, it has nothing to do with Gamezaion, currently my account is under review so I've asked them for Paypal option, but that happens if you try to charge credits from a different i.p. as a reflex for protection of your safety :D. So you have to contact them, and they will ask you to check your bill where they add a 4-index code. Anyway this is what I got from them :)

    Thank you for contacting Social Gold.

    Social Gold analyzes every transaction using sophisticated software. If your account is under review, it only means that the software has asked a human to help examine this purchase.

    To remove this hold, please email us the descriptor code which is ONLY found on the credit card statement issued by the bank (either the paper statement or online information), so we can verify your transaction.

    The descriptor code is 4 characters long and is located in the description of the charge, between the 'JBL*' and the period that follows. In the example below, the 4-digit code is WS4F.

    PURCHASE ON 06/07 AT JBL*WS4F.SOCIALGOLD 415-2370573 CA

    I appreciate your assistance in resolving this matter.

    Regards,
    Monique
    Customer Support


    Send them a email :) and check ur credit-card online bill if you've charged it with a card, and there should be such a code :D.
     
  3. Shandix

    Shandix Expert

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    Actually that happend whe you make too many purchases in large amounts. Just check for your previous purchases in your CC statement or online page for ur CC and give them that info that will allow them to verify that is you who is actually making the purchase and it should be clear in 1hr so you can make futher purchases.
     

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