L100 Enchantment Stone broken

Hi

I bought few L100 Enchantment stone this weekend to put into my armors piece from 10 to 15, but every time i log out to log back in it will go back to 10 and L100 enchantment stone would be gone. So what should i do? i can't keep buying from my credit if it not working can someone please help me. Show of prove here - http://img222.imageshack.us/img222/6594/unledzlq.png
http://img848.imageshack.us/img848/3993/aion0027r.jpg
http://img215.imageshack.us/img215/3384/aion0028w.jpg
http://img542.imageshack.us/img542/5408/aion0033.jpg

 

mail [email protected] with ur problem , or pm bryne,karrisa on the forums.