Liete is still stuck. None of the Admins have access to Crystal Server = no help =(

Basically, Liete was in a RvR last week. She was ported to a special area for the event - and then d/ced. She hasn't been able to log in since. I submitted an unstuck request through the CP, and posted in this thread: Problems with all the info. She didn't log her character after the unstuck request was submitted, yet she still couldn't log in after reboot.

The problem is that she can't submit another unstuck request after the initial one failed. Thus, she's left with a main that she can't even access and nothing can be done about it. How exactly is this possible? Can anyone do anything to unstuck the toon? Usually, Senior AMs deal with unusual instances like this, but none of them have access to Crystal (I asked them all - and they all nicely responded and tried to help).

The only people who have access on crystal ATM is Carl and the Devs. I've been ignored when attempting to contact them. I didn't know what to do, so I created this thread. Can anyone please help? Here's the relevant account information:

Username: Eilonwy
IGN (ingame/character name): Liete
Server: Crystal
Picture of your screen (SS): Everytime I try to screenshot it, it just screenies a black screen so I can't really show what's going on - I can describe it though. Basically, whenever I try to log into Liete, the screen freezes but the music keeps playing. I'm unable to log in on her.
Last thing you remember doing before you were stuck: I was in a GM organized RvR. He ported us somewhere and I D/Ced. I think I'm unable to log in because my character is in a restricted area for the event.

It seems like this would be a simple issue to fix... just no one has the access to clean it up.

 

Try to log Liete now - Petals got my Asmo gm unstuck and she said she unstuck Liete as well. Let me know - thanks.

 

IT WORKS. Hahahaha. Hahahahaha.

We love you Ash and Petals.

 

i have the same problem and still stuked =\

 

You need to log your game account on the website. Do a Player Unstick Request and dont try to log your character until the server is restarted.