Cannot Get into Game

Ever since the last update, I have not been able to get into the game. I have updated the NCSoft Launcher and Game as it said and updated the GamezAion launcher as well. I open the launcher and try to log in and I get an error telling me that I am already logged in. Soon as I click to log in again, it lets me log in but I get the background with no server choices and no characters to pick from. If I reinstall the whole game will I lose my character or is she saved on an external server?

 

U can reinstall ur game w/o any problems , ur character wont disappear.

 

I used to have this problem,still do sometimes when I DC. Try restarting your PC/Modem and router. Fixed the problem for me.

 

i have that problem too... when ever i DONT use battleping... so ever since i first used bp if i dont use it i will get dc'd or wont be able to see the servers =x..

 

make sure that you download and reinstall gamezlauncher at main aion folder
maybe with update some files of the launcher are overwrite with the retail file

 

download and reinstall the launcher