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error launching aion

Discussion in 'Old Threads' started by Kubito, Oct 2, 2011.

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  1. Kubito

    Kubito Proficient

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    everytime i launch aion this error appears


    CRITICAL ERROR: Error loading DLL: Game.dll error code 14001, The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

    heres a pic:

    http://i55.tinypic.com/11gq987.jpg
     
  2. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    this one isnt related to the game itself but to windows files. installing all windows updates should fix this. if it doesnt, try update the graphics driver too. i really dislike when people suggest this but retail aion people fixed it by formatting :p anyway windows updates should do the trick, good luck

    source: retail aion forums

    Causes of Error 14001
    These are critical Windows errors caused by missing system files or broken corrupt data. This should be fixed immediately to prevent further damage to hardware and applications on your computer. Failing to repair the problem can result in system crashes, loss of data, and hardware failure.

    edit: some1 also said that uninstalling a recent program helped since that was the one screwing up the configuration, in his case it was "corel word perfect" but u might wanna take a look at the latest programs you installed and see if removing them fixes it (if you know when this started happening)
     
    Last edited: Oct 2, 2011
  3. Kubito

    Kubito Proficient

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    this started when i was updating windows then someone pull the plug of my pc.. i tried system restore and updated my video card driver didnt work and yeah i dnt want reformatting my pc.. atm windows is dloading updates and im still crossing my fingers this works il update the thread later..
     
  4. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    lol could have said that earlier, yea it means that some system file got corrupted during windows update installation and aion wont run coz of it. system restore will restore the correct files and another windows update will update them correctly so yeah dont worry :p
     
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