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Wrong ID or Password - Not really.

Discussion in 'Problems' started by Azionara, Nov 19, 2011.

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  1. Azionara

    Azionara New Member

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    So, I got this game a few months ago but left about the time school started since life got so crazy. I updated the Launcher and the game both, but every time I try to log on, it says "Wrong ID or Password" even though I even made a new account and tried that one also. I'm not quite sure what to make of it.
     
  2. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    accounts not logged for 7 months or more have been deleted

    try login to the website to see if ur login works. if u have special characters in either the name or the pass, u wont be able to login to the game

    make sure ur running the game using the gamez launcher and not the ncsoft launcher
     
  3. Azionara

    Azionara New Member

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    I made a new account, no special characters, everything works fine when I log into the site. Just not in-game. And I used the correct launcher.
     
  4. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    is ur ncsoft launcher set to north america? if not, change to it and repair

    try right click the gamez launcher and run it as administrator

    if none of this works, right click -> repair the game in the ncsoft launcher to make sure all the files r right, then try again
     
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