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Problem with my credits

Discussion in 'Problems' started by Sugarcube, Jul 10, 2012.

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  1. Sugarcube

    Sugarcube Getting there

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    Hi !

    Yesterday I donated for 5000 credits by Super Rewards (with Credit Card).

    They sent me a mail saying "Thanks for submiting your e-mail address" and a link to confirm that action. I waited for some hours and then I made an inquiry at their web-page.

    They sent me another mail saying "We've recived your inquiry", but they didn't told me when are they going to give me my credits...



    Can someone help me? I want to know how much I must wait to have my credits, and they don't answer me.


    Thanks :)
     
  2. Sharps

    Sharps Lookin' Sharp

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    Be patient, if you haven't gotten your credits within 24 hours, you will need to contact the donation method you used either Payment Wall or Superrewards.
     
  3. Sugarcube

    Sugarcube Getting there

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    Yes, I've waited about 30 hours and I sent an mail to Super Rewards, but they only answered "We've recived your Inquiry" and didn't say anything else... when I used Payment Wall they answered faster and clearer u.u

    Thanks for the answer :)
     
  4. Shandix

    Shandix Expert

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    o.o i say payment wall ftw xD one time it took me 4 days to get credits using super rewards xD
     
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  5. Sugarcube

    Sugarcube Getting there

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    Thanks for the answers :) i didn't know it was normal waiting more than 2 days for my credits u.u

    A friend donated yesterday by Super Rewards as me, and he had the credits in his account 5 minutes later, but well so I'll have to wait.
     
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