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Donation Problem!!! Payment confirm but not credit add...

Discussion in 'Problems' started by Vectos, Nov 10, 2012.

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  1. Vectos

    Vectos Getting there

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    I have donation with *********** today: 2,117 credits, and the payment was confirmed immediately, but there was no addition of credit in my account :sad::sad::sad:. Payment N°: 448335757, in 11:09h (in Brazil). Acc: nomade13. thx
     
  2. monserat09

    monserat09 Proficient

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    - be patient, you can receive your credits after 24hrs or 48hrs.
     
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  3. Puddles

    Puddles Tͮh͌̀ͩe̅̋̔̓ͣ̎͟ ̔ͫ̈́̾ͩG͗́̓o͐̍d̊̊̄d͑̔̎͑ ̋̾͏e ̏̏ͬ͌s̶s͛ Forum Legend

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    It can take 24 - 48 hours. Though if you are having issues with receiving them. Please contact Their support department with all relative information as there is very little that we are actually able to do for this.

    They are the ones who are holding up the transaction and also the ones who handle all the accreditation.
     
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  4. Vectos

    Vectos Getting there

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    Thx for aswers...My doubt was that the other times I did donate the credits received in the same instant. Sorry for this english because i use google translator...
     
  5. Vectos

    Vectos Getting there

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    33hs and nothing....I hope everything goes right tomorrow....
     
  6. Vectos

    Vectos Getting there

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    56hs and nothing....please i ask that the ADMs/GMs look what the problem....because this is wrong....if you need to send me PM, and I will send the transaction/donation data...
     
  7. chimtocabe

    chimtocabe New Member

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    I am having the same problem now :) I have been expecting it ... Please check
     
  8. Sileria

    Sileria Expert Forum Legend

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  9. chimtocabe

    chimtocabe New Member

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    Thanks sir. But I'm playing MU. Not Aion . :)
     
  10. Vectos

    Vectos Getting there

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    I made an inquiry for the problem caused in my donation and the problem was not solved, this system *********** is very flawed and when failure happens once again, I am sad about this place, knowing that it is not directly the fault GamezAion. Now I'm afraid to make other donations, which makes me very unhappy, but I can not do anything else.
     
  11. Nash1986

    Nash1986 New Member

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    Now i'm having the same problem, it is wise to either take that way of payment down and fine another or warning others that there could be problems with it so that way us customers will be aware of the issue.
     
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