Gm please help

Hello gm can check my report.. my banID #5353
I mean it's an injustice because I'm a donor player and I have no need to rob anyone, least pretend to be a GM! HELP PLEASE! :sad:

 

GM I have a week without my account when they can meet me?

 

Injustice?

You realize that donating does not put you above the rules.
Your ban is due to the character named Roska.

http://i186.photobucket.com/albums/x294/freak1419/Aion0003-17_zps8b57108e.jpg

Your account is banned based on impersonation. Which well, is somewhat obvious.

As you have appealed the ban, I will put a quick annotation there. However, as you appealed it you should most likely wait for an admins final decision.

 

Gm good afternoon, what is the estimated time it may take to make a final decision.

I ask only out of curiosity

thx for u time!