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Question about reactivating account

Discussion in 'GamezAION General Discussion' started by jchamb1805, Oct 12, 2013.

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  1. jchamb1805

    jchamb1805 New Member

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    Is there any way to get my account re-activated? I have been gone for a little over three months and have put a good amount of effort into building my character. My username and password work on the website, but not in game. Any help or response would be greatly appreciated! Thanks.
     
  2. Guille

    Guille i am chillermo Forum Legend

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    If you can login in the website then you should be able to log in-game; and the account gets wiped just after more than 6 months

    If you get User/Password invalid, then you should change your password to only numbers/letters, without special characters
     
  3. jchamb1805

    jchamb1805 New Member

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    It keeps saying ID and Password do not match (2). I changed my password and it still says the same thing. :andy:
     
  4. kath15

    kath15 Proficient

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    Try creating a new account with the ID your trying to use to log in

    if your able to create an account using your ID then that means your old account got deleted for inactivity or your not using the right username I think.
     
  5. Guille

    Guille i am chillermo Forum Legend

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  6. jchamb1805

    jchamb1805 New Member

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    It says the username already exists..

    Yea that could be it. let me try that launcher. 1 sec

    Yep that was it! <3 Tyvm! :D
     
    Last edited by a moderator: Oct 14, 2013
  7. Guille

    Guille i am chillermo Forum Legend

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    You're welcome, and please don't multi-post, you can edit your posts for that
     
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