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gamez aion launcher weird problem / login works, but no character screen.

Discussion in 'Problems' started by marty09, Jul 28, 2014.

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  1. marty09

    marty09 New Member

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    aion error.png

    aionerror.png Photo by BlazingX | Photobucket

    above a link to a screenshot of one of my problems

    here a little translation of some words: Toegang tot het pad = access to the path
    is geweigerd = is rejected.

    i don't know how to fix this. i am able to start the game now tough. BUT!
    as soon as i log in, it puts me to the terms and conditions, i accept those, the terms and conditions screen disappears and then... nothing. it will be stuck at the animation of your screen 'walking trough a big dark hallway' and no character selection screen appears.

    i've tried everything, but i don't know what to do. thank you!
     
  2. Thestrawhatpirate

    Thestrawhatpirate Unknown Veteran

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    Hm i am no expert but have you maybe tried re-installing the gamzeaion client? (clear it from the ncsoft folder and install a fresh new one) i
     
  3. Raptorz

    Raptorz Legendary

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    Do you have the right version of Aion? If you have the newest version of the game, you have to downgrade here.

    You will need to replace the items.pak if you haven't do it yet.
     
    Last edited: Jul 28, 2014
  4. marty09

    marty09 New Member

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    another error

    i re-installed aion and the gamez aion installer. now when i double klick the gamez aion installer. Now when i double klick the GamezAion installer it sais:"This file contains invalid data"

    i don't know what to do next.. :I
     
  5. Kyle

    Kyle Banned Forum Legend

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    May I teamview you?
     
  6. marty09

    marty09 New Member

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    Sure you can help me with teamviewer! i also have TS3, so we can use that also if you want to.
    thank you!

    is there any way where i can put my Teamviewer and/or ts3 info for you to read? and/or skype if needed?
     
    Last edited: Jul 29, 2014
  7. Kyle

    Kyle Banned Forum Legend

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    PM me in a few hours. Maybe in like 12 hours because im at work now. Unless you can get Guille to help you or another staff member.
     
    Last edited: Jul 29, 2014
  8. Kretia

    Kretia Fabulous Pink Zombie Baguette

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    Start the launcher as administrator.
     
  9. marty09

    marty09 New Member

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    Okey i'll message you in your forum inbox in a couple of hours, or you can message me when you're available. I do live in Europe so time zones are different i suppose :p but we'll figure it out.

    @Kretia. I started the launcher multiple times as administrator but it didn't work every single time.
     
  10. Kretia

    Kretia Fabulous Pink Zombie Baguette

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    Where did you install the game? on C:\?
     
  11. marty09

    marty09 New Member

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    i did that before, i have C\ and D\. All my games go to D\ (which has the most GB storage).
    but i installed in on C\ and it said the same thing back then, i re-installed it on D\ and now it sais the same thing.

    But just trying to start up the GamezAion installer already gives me: "This file contains invalid data", no matter if i installed Aion on my pc or not. so it's kinda weird :p
     
  12. Kretia

    Kretia Fabulous Pink Zombie Baguette

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    I'll let vintage teamview you then :) he might understand more of it like that
     
  13. marty09

    marty09 New Member

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    sure! weird thing is tough, i had Gamez Aion installed and working on my pc 6 months ago. but now when i want to come back to it, i'm having these weird problems :p
     
  14. Ayaria

    Ayaria α ℓ ι ν є ❤ Forum Legend

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    Mostly happens as the clients got updated (especially in the last 6 months) and you do not have the current version which you actually need. Usually you just have to update your NCSoft client, downgrade and then apply the latest item.pak. :)
     
  15. marty09

    marty09 New Member

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    hmm, okay i'll try that!, is ther any tutorial or guide for me to look at so i can apply those changes?
     
  16. Ayaria

    Ayaria α ℓ ι ν є ❤ Forum Legend

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    Of course, after you updated your NCSoft Launcher, you have to downgrade (http://forum.gameznetwork.com/f64/[guide]-downgrade-4-5-0-20-4-5-0-14-a-180069/) and then apply the item.pak (http://forum.gameznetwork.com/f64/[guide]-4-7-4-5-014-items-pak-177961/) as already mentioned~

    If you get an error, take a look into this thread: http://forum.gameznetwork.com/f68/[guide]-common-errors-fixes-176760/

    And if you need help, just tell us here in this thread again and we'll figure something out. :3
     
  17. marty09

    marty09 New Member

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    is the NCSoft launcher the same thing as AionInstaller ?. because i googled NCSoft launcher and that's the thing i got from it. i updated that fully tough
     
  18. Ayaria

    Ayaria α ℓ ι ν є ❤ Forum Legend

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    The AionInstaller.exe is an installer, as the name already says it. Go to C:\Program Files (86x)\NCsoft\Aion and there should be your NCSoft client (the shortcut icon could be on your desktop too) which you have to open and click on the update button if you haven't done that yet. Your client version should be like 4.5.0.2x (as it updates regularly). You can check your client easily by checking the version.ini file in your Aion folder.
     
  19. marty09

    marty09 New Member

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    winrar aion.png
    my winrar sais this when i open the downgrade files, i closed it and tried extracting. then it said something like this again and i just closed the window. Did i do it right?
     
  20. Ayaria

    Ayaria α ℓ ι ν є ❤ Forum Legend

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    I suggest you to open the rar file and just drag out the files which are in it. I just downloaded it and did that same thing, worked for me. Make sure your download completed.
     
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