[game launcher]unavailable to your country

2 of my friends when they tried to launch gamez aion they had a problem.Message appeared and it says "game unavailable to your country"
they did the steps how to connect but nothing.They downloaded again only gamez aion but still the same message,also they had already completed the update of NA aion from the begining.I don't thing it's a country's problem because we live in the same country.They show a guide how to fix the problem by deleting some files,i don't know actually,but still nothing.Someone help?

sorry if i have grammatic problems

 

Hello there,

follow this guide and it should work again without problems.

Go to Aion\L10N\ENU, select everything inside that folder (Ctrl+A) and copy that (Ctrl+C), go to Aion\L10N, select the folder of the language your windows is using and paste what you have copied in that folder (Ctrl+V), run the Gamez Aion launcher, update if asked, and play.
Language and folders are right here:

FRA is French
DEU is German
RUS is Russian
ENU is English (USA)


If that doesn't work, delete the L10N folder from your client and repair it with the NCsoft launcher, after it's completed check if the client works clicking on the blue button that says "Play Now", if it works and your Windows uses any of the 3 languages listed above (excluding english), then you may need to do what I stated above.

This also happens sometimes when you try to launch a non-fully-installed client, if you follow what I've stated above you would have repaired the client already and avoid this.

To add, if you have multiple Aion folders, make sure that your gamezaion launcher is running in the folder of the game you wish to play Gamez Aion from.

Good luck~

 

ouw windows are using greek language should they make new folder "GR" for example