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Solved cant log in one of my characters

Discussion in 'Questions' started by xhiku, Jun 13, 2015.

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  1. xhiku

    xhiku Cerciz

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    one of my caracters wont log on into game it gives me disconect always i try to log in.its just this one cause the rest are just fine.i try the unstuck optin in the Gamez web page and still wont work.any idea whats going on ?
     
  2. Dimitra

    Dimitra 安心。 Forum Legend

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    Go to another char of the same account and type .fix Charname with the first letter of your name being capital. For example, if a character called "Xhiku" is stuck, do .fix Xhiku then try to login with the stuck character again and see if it works. If it doesn't, send another unstuck request from the website like you did, but DO NOT try to login on the character.

    The unstuck request will not fix your character immediately, but it will unstuck it on the next server restart.
    Server restarts are unscheduled, and they happen every week or every other week or so. Once one happens, your character will be fixed, AS LONG AS you have sent an unstuck request and you HAVEN'T logged in on that stuck character.

    To see when the server restarts, you can look at this thread. People will most likely post there when the server is down.
    I repeat, until the server restarts, after you send in the unstuck request from the website, please do NOT login on that stuck character.
     
  3. xhiku

    xhiku Cerciz

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    i tried fix.charachter and said it was fixed But still cant log in,should i use unstuck at web now and w8 for server restart ?

    got it thx xD
     
    Last edited by a moderator: Jun 13, 2015
  4. Dimitra

    Dimitra 安心。 Forum Legend

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    Did you send an unstuck request? If so, like I said, please do NOT login on it until the server restart!
    Other than that, if there's anything else I can help you with, let me know! [​IMG]
     
  5. xhiku

    xhiku Cerciz

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    do i need any extra file cause i cant see the obelisk tower in new zones like Katalam or Danaria

    sorry to ask you a lot its been a while that i haven played and few things are changed,i managed to doungrade but as i said i cant see the obelisk tower
     
  6. Dimitra

    Dimitra 安心。 Forum Legend

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    What's your client's version? (Go to your Aion folder and open the file called "version")
    And avoid double posting please! If you want to post something else use the Edit button and add it in your first post :)
     
  7. xhiku

    xhiku Cerciz

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    4.7.0.7
     
  8. Dimitra

    Dimitra 安心。 Forum Legend

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    Sorry, I didn't see you said you downgraded xD
    You need to update your client. Missing the new safezones means that your client doesn't have the new high safezone feature, which was added on a later update.

    Open your NCsoft launcher and let it fully update. AFTER it's fully updated, that's when you will need to downgrade :)
     
  9. xhiku

    xhiku Cerciz

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    all done ! thx a lot
     
  10. Dimitra

    Dimitra 安心。 Forum Legend

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    No problem dear. If you need anything else or have any other problems please send me a PM :)
     
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