Items lost during crash

hey today the server crashed but i didnt notice it and traded with this guy and we both ended up losing our items... we traded this ABG leather BELT ABG ring and godstone bolvigs love against ABG Sword.

anyways heres a screenshot http://img97.imageshack.us/i/aion0103n.jpg/

heres another
http://img841.imageshack.us/i/aion0104a.jpg/

and another in this screenshot you can see in chat that we finished trading but i dont get the sword usually if you get item you see aquired ABG sword

http://img40.imageshack.us/i/aion0105b.jpg/


i hope with this i can get my items back or the abg sword

---------- Post added at 07:30 AM ---------- Previous post was at 07:17 AM ----------

bump gms/admins read please xD

 

I think it would be better if you pmed a GM on this matter.

 

I will forward a link for this thread to our senior GMs. They will investigate the matter and decide if your items should be restored or not.

 

ok thanks and how long would that take ? for them to decide?

 

It will take as long as it takes.

I sent a message to them, they will get the message when they are online, and have the time to review the evidence thoroughly and make a decision.

You will need to be patient.

 

bump bump bump