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Common Errors and Solutions New user

Help please

Discussion in 'Problems' started by Kaitox331, Jul 25, 2017.

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  1. Kaitox331

    Kaitox331 New Member

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    I recently downloaded the Gamez BDO launcher and when I open it i get this message: The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package 'Gamez Black Desert Online Launcher.msi' in the box below
     
    Kaitox331, Jul 25, 2017
    #1
  2. SparklingSword

    SparklingSword New Member

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    This is so strange. I didn't have any problem this morning (downloaded it yesterday) and now I get the same message with avast literally saying there is a IDP.Generic(virus) in the file. Can you guys give us more informations about this ??
     
    SparklingSword, Jul 25, 2017
    #2
  3. DivineEpiphany

    DivineEpiphany Getting there Forum Legend

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    DivineEpiphany, Jul 25, 2017
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    Noyah likes this.
  4. Kaitox331

    Kaitox331 New Member

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    When i try to download the launcher I get: Error 2356. Could not locate cabinet in stream: Data1.cab.
     
    Kaitox331, Jul 25, 2017
    #4
  5. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Staff Member Admin

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    I can help you through teamviewer. Send me a PM.

    Problem solved - Avast has blocked the access to the launcher installation.
     
    Noyah, Jul 25, 2017
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