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Discussion in 'Problems' started by Heitred, Aug 10, 2017.

  1. Heitred

    Heitred Getting there

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    Updated the game 24hrs ago i am able to log in after the update but the game won't run when i press "START"
     
    Heitred, Aug 10, 2017
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    Are you unable to click on Start button?
     
    Noyah, Aug 10, 2017
    #2
  3. Heitred

    Heitred Getting there

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    Yeah, i tried clicking using my mouse, the laptop touchpad, and pressing enter (which worked before) but nothing seems to be working
     
    Heitred, Aug 10, 2017
    #3
  4. Noyah

    Noyah The Heart of the Place Admin

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    Try reinstalling your launcher.
     
    Noyah, Aug 10, 2017
    #4
  5. Heitred

    Heitred Getting there

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    Do i just straight up delete the icon on my desktop then install it again?
     
    Heitred, Aug 10, 2017
    #5
  6. Noyah

    Noyah The Heart of the Place Admin

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    Start > Control Panel > Unistall a program > Select Gamez Black Desert Online Launcher and unistall it.
    Download Gamez BDO Launcher
     
    Noyah, Aug 10, 2017
    #6
  7. Heitred

    Heitred Getting there

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    I did what you told me and still nothing
     
    Heitred, Aug 10, 2017
    #7
  8. Noyah

    Noyah The Heart of the Place Admin

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    I'm always available to help through teamviewer :) Send me a PM if you are interested.
     
    Noyah, Aug 11, 2017
    #8

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