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32-bit environment, memory issue

Discussion in 'Problems' started by ee1076, Aug 24, 2017.

  1. ee1076

    ee1076 New Member

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    Hell guys,
    After downloading this client, I was able to create a character. However, when I tried to log in the character, I encountered this error during loading screen into the game.
    It says, 32-bit environment, memory issues. I have tried lowering graphic settings but it did not help.
    My specs:
    Windows 10 Pro 64-bit
    Intel i7-7700
    RAM: 16GB
    Graphic: Nvidia Geforce GTX 1060 6GB
    I can play other games on 64-bit without problem. Only this game has this issue. Please help. BD error memory.png

    Edit: updated info. The taskmanager says BlackDesert64.exe is running. I can still play the game. But it does not seem to load anything anymore, no attack/spellcast animations, invisible NPCs, black Shihoette NPCs, etc...
     
    Last edited: Aug 24, 2017
  2. Noyah

    Noyah The Heart of the Place Admin

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    Try the following:
    -Make sure you have enough free disk space.
    -Delete the service.ini in 'Black Desert Online' folder.
    -Delete the UserCache folder in 'Documents' > 'Black Desert' (C:\Users\HP\Documents\Black Desert\UserCache)
    -Delete the Cache folder in your game installation folder.
     
  3. Soom707

    Soom707 New Member

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    Are there other options for correcting mistakes?
     
  4. Noyah

    Noyah The Heart of the Place Admin

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    What error exactly?
     
  5. Soom707

    Soom707 New Member

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    It seems corrected
     

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