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Infinite preparing to download

Discussion in 'Problems' started by Mitsu, Aug 27, 2017.

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  1. Mitsu

    Mitsu New Member

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    Yesterday evening, the client's download was ok, but today there was a problem with infinite preparation for download. Windows 10, disabled SmartScreen, Windows Defender, Firewall, antivirus not installed. Everything written in the topic did not help. Everywhere the folder and files were added to the exclusions.
     
    Mitsu, Aug 27, 2017
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    You may not have set the settings properly. If the launcher stuck on preparing to download then something prevents from the download to start.
     
    Noyah, Aug 27, 2017
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  3. Mitsu

    Mitsu New Member

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    I indicated the path of downloading the client directly through the file user.config and download started, very strange.
     
    Mitsu, Aug 27, 2017
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  4. Noyah

    Noyah The Heart of the Place Admin

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    Like I said, something prevented from the download to start.
    Anyways, glad you managed to solve the problem.
     
    Noyah, Aug 27, 2017
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