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Can't Retreive Last Launcher Version.

Discussion in 'Problems' started by Stargaze, Sep 16, 2017.

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  1. Stargaze

    Stargaze New Member

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    When I attempt to open the Launcher, this message appears. I was able to get on earlier this morning with no issues, but now I can't get on. Anyone have any ideas?
    [​IMG]
    images shares
     
    Stargaze, Sep 16, 2017
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    Try reinstalling the launcher.
     
    Noyah, Sep 16, 2017
    #2
  3. Stargaze

    Stargaze New Member

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    Reinstalling the launcher means, deleting it and launching the setup.exe to place what i deleted?
    if so, no luck
     
    Stargaze, Sep 16, 2017
    #3
  4. Noyah

    Noyah The Heart of the Place Admin

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    Try uninstalling the launcher through control panel.
    Go to Control Panel -> Programs and Features -> Uninstall Gamez Black Desert Online Launcher
    Once the old launcher has been successfully uninstalled, download and install the latest version of our launcher: GamezBD Launcher

    If it doesn't work, let me know your teamviewer ID and PSW in a PM.
     
    Noyah, Sep 16, 2017
    #4
  5. Stargaze

    Stargaze New Member

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    It didn't work =/
     
    Stargaze, Sep 16, 2017
    #5
  6. Noyah

    Noyah The Heart of the Place Admin

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    Solved through teamviewer.
     
    Noyah, Sep 16, 2017
    #6
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