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help me plis

Discussion in 'Problems' started by viniciuss, Sep 27, 2017.

  1. viniciuss

    viniciuss New Member

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    I played yesterday normal today I already have this

    http://prntscr.com/gqkp06


    : I already installed everything that was requested.


    due to my lack of knowledge please request a support in pt br portugues. to help not only me as the other Brazilians.
     
  2. JeongERang

    JeongERang Proficient

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    Are you using a 32bit windows system? BDO runs on 64bit on your system.
    Anyway, there is one way. Follow the instructions carefully.

    1. Go to your Black Deset Online folder where you installed.
    2. Find "bin64" folder. and change its name. for example "back bin 64".
    (The reason for doing this is to backup.This is a backup. If you have problems later, you can change this folder to its original "bin64" state.)
    3. Find the "bin" folder. and rename that to "bin64". This folder contains a 32-bit launcher.
    4. Find the "blackdesert32.exe" in bin64 folder what changed the name. and rename it from "blackdesert32.exe" to "BlackDesert64.exe"
    (As you can guess at this point, you replace the 32bit exe file with the name of the 64bit exe file.)
    5. Now start the game just through GamezBD Launcher.exe

    Sometimes, bit error may be caused by windows defender. turning off windows defender is one way.


    This is the way Noyah's suggested. she is one of the staff BDO.
    And be careful, she said that "not recommend using 32bit, there is zero benefit in doing so."
    Maybe, Noyah will give you a more accurate solution if she looks at this your question.
     
    Last edited: Sep 28, 2017
  3. Noyah

    Noyah The Heart of the Place Admin

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    Why didn't you just quote my message? It would save you time and effort :p
    If you need help, my inbox is open.
     
  4. viniciuss

    viniciuss New Member

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    I did not choose the system, I have a week or more today that problem happened ... thanks.
     
  5. Noyah

    Noyah The Heart of the Place Admin

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    Did you follow the instructions above?
     
  6. viniciuss

    viniciuss New Member

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    http://prntscr.com/gqm7i7
    it looks like my laucher runs in 32 bits and the game in 64 kkk ... it's confusing

    do it now

    gives the same error
     
    Last edited by a moderator: Sep 28, 2017
  7. Noyah

    Noyah The Heart of the Place Admin

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    You probably did something wrong. I will be able to help you via teamviewer in awhile, just let me know if you are interested.
     
  8. viniciuss

    viniciuss New Member

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    I deleted and I'm downloading again, if I have an error I need help

    but friend I did not do anything wrong, I played all week.
     
    Last edited by a moderator: Sep 28, 2017
  9. Noyah

    Noyah The Heart of the Place Admin

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    You shouldn't have deleted the game, but alright.
     
  10. viniciuss

    viniciuss New Member

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    Last edited by a moderator: Sep 29, 2017
  11. Noyah

    Noyah The Heart of the Place Admin

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