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problem

Discussion in 'Problems' started by timoxa72rus, Oct 3, 2017.

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  1. timoxa72rus

    timoxa72rus New Member

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    I'm sorry for my English I'm from Russia, I write with translator I want to know why not have the game client in what may be the problem.
     

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    Last edited: Oct 3, 2017
    timoxa72rus, Oct 3, 2017
    #1
  2. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    Set exemptions in your antivirus, firewall, and windows defender. Disabling them does not always work and the exemptions are needed.
     
    Lareldal, Oct 3, 2017
    #2
  3. timoxa72rus

    timoxa72rus New Member

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    I did all that and nothing has changed
     
    timoxa72rus, Oct 3, 2017
    #3
  4. Noyah

    Noyah The Heart of the Place Admin

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    Impossible, you probably missed something. I can help you via teamviewer if you are interested.
     
    Noyah, Oct 3, 2017
    #4
  5. c9ygms87

    c9ygms87 New Member

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    but....
    [​IMG]
     
    c9ygms87, Oct 3, 2017
    #5
  6. Noyah

    Noyah The Heart of the Place Admin

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    I can assure you, the file is safe to use.
     
    Noyah, Oct 3, 2017
    #6
  7. c9ygms87

    c9ygms87 New Member

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    I do not want to blame you.but, when I turn on my computer I got this error directly.I close the shields right now GAME WORK.
     
    c9ygms87, Oct 3, 2017
    #7
  8. kipstyle

    kipstyle New Member

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    disconnects me from the server, in the afternoon everything was fine.
     
    kipstyle, Oct 3, 2017
    #8
  9. Noyah

    Noyah The Heart of the Place Admin

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    Your antivirus/firewall detects gamezguard as malware because the files we use are modified, however, the file is completely safe and required to connect.
    -Solved via teamviewer
     
    Noyah, Oct 3, 2017
    #9
    c9ygms87 likes this.
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