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chat problems

Discussion in 'Problems' started by Tilda, Oct 12, 2017.

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  1. Tilda

    Tilda New Member

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    i can't see the chat, only the ''system''/grey chat type.
    so i can't see what i've typed or what others have typed.
    (yes i have checked if its on in the chat settings and everything is on & restarted)
     
  2. Noyah

    Noyah The Heart of the Place Admin

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    Click on Add Chat Window and in Chat Window Settings make sure to select all. Let me know if the problem presists.
    [​IMG]
     
  3. Tilda

    Tilda New Member

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    Yes i already have checked so they are all checked. I dont see any of the things you have in the pic. just markerplace stuff and like "you picked up x" "x got a coralearring" "x is registered on the market"
     
  4. Noyah

    Noyah The Heart of the Place Admin

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    Close your client and navigate to the following directory in your computer:
    Code:
    %userprofile%\Documents\Black Desert
    Delete UserCache folder and launch the game.
     
  5. Tilda

    Tilda New Member

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    i deleted the folder and restarted but i still can't see anything else but the grey system chat
     
  6. Noyah

    Noyah The Heart of the Place Admin

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    My guess is you are missing something, if deleting the usercache folder didn't solve the problem, I suggest you to check the files.
    Click on the launcher Settings -> Force Check -> Let it complete the checking file process.
     
  7. Tilda

    Tilda New Member

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    did that , went to bed and now it works! thanks :D
     
  8. Noyah

    Noyah The Heart of the Place Admin

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    Awesome! (y)
     
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