(ERROR) Launcher has stopped working

Hi guys, I'm here to show you what can i do to this kind of error? Can you please enlighten me on how can i fix it? I already disabled my ANTIVIRUS and still, it doesnt work. Thankyou, I really want to play Black Desert.

 

Navigate to your Black Desert Online game client folder, right click on the folder and choose properties, select the 'General' tab and clear the 'Read-only' check box to remove the read-only attribute or select the check the box to set it. Click 'OK' to save your changes.
http://forum.gameznetwork.com/threads/gamezbdo-errors-and-solutions.210464/

 

i'm afraid i don't have that yet. i can't have the black desert folder if i can't launch the launcher to download it all i have is this

 

Mhm I see, download the .exe launcher which doesn't require installation and run the game: Click to download

 

i already did that too, and it has the same error.

 

Mind if I take a look through teamviewer?

 

yes. wait up ill install teamviewer

 

Send me a private message, don't post info here. Click on my name and then Start a conversation.