[Solved]Pearls bought from the shop not there

Hey,

maybe im just retarded but I just bought Cash and used that to buy pearls ingame (this 6000+600 box thing) but now I don't see them anywhere?

on the official bdo it should be in the pearl inventory no?

I also tried to relog, didnt help

cash is gone, pearls arent there

maybe im blind but help would be nice

 

this just happened to me too

 

Now I got the player appreciation thing and the pearl box was there, but the ~ 10k pearls i bought before aren't

so are my 20€ just gone ?

no one can help?

 

Not rlly, you can send a private msg to @Kolka with your problem and also a proof from your web shop page history, with the purchase thing. Click on his name/start conversation

 

Does he usually answer quickly or do I have to wait days now?

 

I guess. It's a faster Response on discord. Check the BDO web, there s the discord link of BDO.

 

Send me a PM with your account name.

 

done

 

#news-patch-notes - Pearl shop will be frozen until next restart
More than likely that's the issue

 

The cash you have lost has been added back to your account. Don't use the pearl shop until the next server restart.